Answers for your customers. Coffee for you.
IntelliDesk reads your files, website and Q&A, then answers visitors on your site in seconds — with the source behind every reply. It collects leads when a person is needed and shows you what people actually ask.
Free plan, no credit card · Pricing
- Trains on files, sites & Q&A
- Widget + hosted help page
- Collects leads to your webhook
- Chat logs & analytics
the problem ↓
Support is the same twenty questions, asked at all hours.
Small teams answer customers between everything else. IntelliDesk takes the repeat questions so people can handle the ones that need a person.
sound familiar?
- ✕The same questions, all day
“Where’s my order?” “Can I return this?” Your team types the same answers again and again.
- ✕Answers are scattered
Policies live in PDFs, help pages, old emails and one person’s memory.
- ✕Nobody is online at 2 a.m.
Visitors leave without an answer, and the leads leave with them.
- ✕No idea what people ask
Without chat logs you can’t see which questions keep coming back.
the 2 a.m. problem ↓
Questions don’t keep office hours.
Drag through one day on a small store’s site. Your team is online 9 to 5. Your visitors aren’t.
- Quiet so far…
- Ready when they are.
how it works ↓
Build → Test → Deploy → Optimize
Four steps, all inside IntelliDesk. The only code you touch is one pasted line.
Feed it what you already know
Upload PDFs, DOCX and TXT files, paste text snippets, crawl your website or sitemap, and write Q&A pairs. Every source page shows its size against your quota and tells you when a retrain is due.
- Files · Text · Website · Q&A
- Size vs. quota on every source page
- Retrain extracts, chunks and embeds in the background
Ask it the hard questions first
Chat with your agent in the Playground before your customers do. Pick a model, tune the instructions and temperature, compare two models side by side, and see the sources behind each answer.
- Model picker with credit cost
- Replies stream in live
- Sources and thumbs on every answer
Paste one line. You’re live.
Drop the widget script on your site, or embed it as an iframe, or share a hosted help page. Match your colors, set the greeting and suggested questions, and limit where it can load.
- Script or iframe embed
- Hosted help page at /help
- Allowed domains and private mode
Learn from every conversation
Chats, leads and contacts land in Activity. Analytics shows volume, channels, thumbs and sentiment, and Improvements lists what it couldn’t answer, so you know which source or Q&A to add next.
- Chat logs with date and source filters
- Leads and contacts from real chats
- Top pages, channels and reply confidence
drop it all in the box
the product, up close ↓
Don’t just read about it. Play with it.
Six features, six live demos. Drag, click and toggle. Everything here mirrors a real screen in IntelliDesk.
Files, websites, text snippets and Q&A. Drop them in, press Retrain.
Drag a card onto the agent, or tap it.
go on, try it ↓
Ask the Northline agent something.
This is a scripted preview of what your visitors see. On the right is what IntelliDesk does for each message. Want the real thing? Open the live demo.
also in the box ↓
And the rest of the toolbox.
The everyday screens you’ll use to run your agent. Hover the cards, and tick the checklist.
Playground and model picker
Stream replies, edit instructions and temperature, and compare two models side by side. Each model shows its credit cost per reply.
Chat logs, leads and contacts
Every chat is logged with its channel, feedback and sources. Filter by date and source. Leads and contacts come from real conversations.
Analytics
Conversations, messages, thumbs, chats by channel, countries and sentiment.
You decide where it runs
Allowed domains for the widget and help page, plus a private mode that blocks other sites.
A getting-started checklist
Six steps in the sidebar that tick themselves off as you go.
one agent, any role ↓
Write the job description. Or pick a preset.
The same agent can do support, sales, onboarding or FAQ. The role is just its instructions, and you can change them any time.
“Answer support questions and act as a customer support agent.”
“Help visitors understand the product, qualify interest, and book a conversation with sales.”
“Guide new users through setup, highlight first actions, and unblock common onboarding issues.”
“Answer frequently asked questions clearly and concisely using only the knowledge base.”
where it lives ↓
On your website today. More channels coming soon.
A chat bubble or iframe on your site. Style it, set allowed domains, copy the snippet.
A public /help page with your branding, suggested questions and link cards.
A Slack message when a visitor asks for a person, or when a chat matches a topic you pick.
When a visitor wants a person, your team gets an email with a link to the conversation.
Answering customers in these channels is coming soon.
and your data ↓
Your data stays in your workspace.
Sources, chats, leads and contacts belong to the workspace that created them. We don’t sell them.
Your data powers your agent. We don’t use it to train AI models.
Private mode blocks other origins. Allowed domains cover the widget and the help page.
Read our Privacy, Terms and Security pages. No badges we haven’t earned.
PDF, DOCX and TXT files, text snippets, website pages (crawl, sitemap or single links) and Q&A pairs. The Free plan includes 400 KB of training data, and every source page shows how much you’ve used.
It answers from your sources and shows which ones it used. When a person should take over, Collect Leads asks for name and email. Live chat can pause the agent so someone on your team can reply from Activity.
No. You paste one script tag, or an iframe, into your site. Or share the hosted help page link. Everything else happens in the dashboard.
The Playground has a model picker (OpenAI, Anthropic and xAI models), each with its credit cost per reply. Replies use your workspace credits.
No. Your workspace data powers your agent, and we don’t use it to train AI models.
No. The Free plan needs no card and includes 100 message credits a month. Paid plans start at $4 a month, and you’re never billed for overage.
after you click “Start free” ↓
Your first agent, in four short steps.
Sign up, answer four questions, and your agent is trained on your site and ready to test.
- 1Your business
Paste your website, or some text if you don’t have one. Your agent reads it in about a minute.
- 2Make it yours
Name, colors and tone, filled in from your site. Change anything that’s off.
- 3When it can't answer
Pick a safe fallback: take their contact details, or hand the chat to your team.
- 4Test & go live
Ask it a question, then add one line to your site or share the help page.
We’ll read your website so your agent can answer questions about your business. It takes about a minute.
No website? Start from text insteadGive your customers answers.
Give yourself the afternoon back.
Start free with one agent on your site. Paid plans are on the pricing page.
it’s live!!